Step 1: 24 Hour Emergency Contact 

The restoration process begins when you call us. SERVPRO of The Beaches / Ponte Vedra is available 24 hours a day for water emergencies, large or small, commercial or residential. When you are dealing with water damage, immediate action is crucial to help avoid microbial growth or mold, and other secondary damage. Even a delay of a few hours can greatly increase the severity of the water damage. Interior drywall can act like a sponge, wicking water higher and higher up the wall as materials sit stagnate. Even water from a clean or drinking water source, can grow bacteria the longer it sits. That's why SERVPRO of The Beaches / Ponte Vedra is on call day or night.

We Answer the Phone Ready to Help
Call Today - (904) 246-6118

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jacksonville Beach / Ponte Vedra has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment