What our Customers say...


Nicest crews to work with during this tough time.

Jabora and her crew were an absolute pleasure to work with. The other team that conducted the initial assessment the night we discovered the flood left me with many concerns because they did nothing that night to address the damage.

If it ain't broke don't fix it. I've already recommended to one Insurance Agent, Friends, and Neighbors.

Brian, by the way, has been outstanding, he’s really on it! I’ve had a great experience.  

Jake was very helpful and prompt. 10/10

We worked with SERVPRO from our home in Philadelphia -everyone was great to work with.

"I want to take a minute and give a bit of comment on the Drying process completed at my home. Your guys arrived amazingly quickly, and were incredibly professional and efficient! Thank you and all of your hard working field Crew."

She said Jabora was very efficient and sweet, and she wanted us to know how pleased she was with our services.


Crew was kind and courteous, team was awesome!

Andrew was wonderful and worked very hard. We came home from vacation to a swimming pool inside our home. The whole house was flooded. We were so grateful.

We recommend that you continue to employ people like Dale, Lisa, and Lorie. SERVPRO of The Beaches/Ponte Vedra made an unbearable experience, bearable.

Jake was courteous, polite and helpful throughout the duration of the job.

All in all service was fine and we appreciate your help in leaving us with no damage. Thanks Jabora.

I'm satisfied with the service provided by Andrew at SERVPRO of The Beaches/Ponte Vedra, 10/10.

Water Damage, Jake 10/10.

Very Professional, Jabora.

Excellent Work! Crews were extremely courteous, professional, and happy.

SERVPRO at the Beaches team was courteous, polite and helpful throughout the duration of the job.

10 out of 10! I was satisfied with the services provided by SERVPRO of The Beaches/Ponte Vedra.

Good Communication and awesome work, very cool people.

Mr. Jackson was very happy with our team. All 10's on everything.

Robert was very professional and courteous.

Robert, 8/10!

Thank you very much for keeping your SERVPRO team on top of cleaning our floors here at River City Science Academy Innovation. They really did a great job and I appreciate their dedication, working late and re-cleaning areas that just needed more attention. Robert was fantastic at communicating what the plan was and how it was progressing throughout the process, then the last day he wasn't here but your team leader handled it perfectly. We really appreciate you making a few visits to check on their work as well!

Starr and Cliff were professional and friendly in handling unexpected issues during this clean up. They exceeded my expectations of service and hard work completed. I also appreciate that they left work area clean and organized.

I was satisfied with the water damage services provided by Jake and DJ.

Team did a great job on what was asked.

Robert and Andrew went above and beyond- helpful, courteous, outstanding.


I was confident in Jake's knowledge and professionalism, he clearly explained the process from start to finish.

The SERVPRO of The Beaches franchise staff was polite and helpful throughout the duration of the job.

Tameka, 9/10!

All the crew were well trained and worked well together in getting a great end result. It's just like it never happened.

Jabora Rocks. Saved my house and kept me well informed.

10/10 Robert and Jabora!

Carpet Cleaning 10/10!

Excellent Professional Service, Very Thorough. 

Robert was Very Polite and Honest, Thank you for coming out!

Robert was very courteous and professional with my carpet cleaning.

They are excellent, very polite and professional team.

Very easy to work with once I understood the process with making an Insurance Claim.

Technician was 30 min late for their third visit, but I got an immediate response when called, everything else was Perfect 10/10.

Pack-Out, Great Service, Thanks so much!

Jabora was extremely knowledgeable and answered all my questions. Miguel is very hard worker and stayed to task. They are an impressive crew. 

Great work! Donnie got all the stains out!

I was confident in their knowledge and professionalism.

They were very nice and professional. I will definitely recommend SERVPRO of The Beahces/Ponte Vedra to anyone in the future.

Donnie is great! The best experience I've ever had! I will not go anywhere else! -Carpet Cleaning

Confident in the knowledge and professionalism of SERVPRO of The Beaches/Ponte Vedra's team that performed cleaning services at my home.

James always texted and called!

Carpet Cleaning, 10/10!

10/10! Response team was knowledgeable, well-trained and equipped to handle my situation.

SERVPRO was both courteous and professional.

On-site personnel were prompt, courteous and attentive to my concerns 10/10.

Staff was courteous, polite, and helpful throughout the job!

Our floors look amazing! Thank you.

"...your company is our primary contact for any mishaps. You have taken very good care of us and we really appreciate it, which makes it really easy to recommend you to everyone we know. Hope you have a great day!"

Carpet, looks good. Smells good.

Great job! Couch looks new.

I would recommend Donnie always!

These two guys were amazing!

Final Drywall install was great.

Thanks for the follow up. We were very pleased with you and your guys. No issues at this time will be in touch as we need your service. Have a great day.

10/10 Great!

9/10, SERVPRO of The Beaches/Ponte Vedra onsite personnel clearly explained the cleaning and restoration process throughout the duration of the job.

I want to thank you for the extra effort in getting this project underway. I know the team worked very late into the nights and weekends. Please let them know how much that is appreciated. Thanks again for turning this around.

Awesome job done by Donny and Steve! They were both very professional. They were so helpful when we asked how to care for our floors. We will always recommend them to all our friends! 

Very professional and helpful, 10/10.

"We really appreciate everything your company did for us. Know it's a family owned business means a lot. It means you really cared." -Hurricane Matthew cleanup, local Ponte Vedra hotel.

Have used SERVPRO of The Beaches/Ponte Vedra before. I always receive good service. They are prompt and easy to deal with.

Thank you to SERVPRO of The Beaches/Ponte Vedra. They are always there and ready to help us whenever there is a problem on our property.

Thank you so much for helping us out and getting our property ready for the holidays. Your team did an awesome job. They are so reliable and professional. Thanks again!

This crew was awesome. They were attentive, courteous, and professional. I will have them back to clean my carpets again.

Awesome work. Crew was always on time, courteous and just did a bang up job.

Thank you so much for helping us out during the storm. A tree fell on our home and SERVPRO sent out a crew to tarp our roof immediately. Then they got the water out of the house and dried us out. Awesome company. Very responsive.

Our home was totally flooded during Hurricane Matthew and SERVPRO of the Beaches did an awesome job of getting rid of the the water and drying our home up. I would never call another company for clean up. They are awesome.

"10 out of 10, Lauren we can't thank you and your crews enough for an amazing job." -Hurricane Matthew Cleanup, local Ponte Vedra hotel.

These guys were amazing. We had spots on our carpets that no one else could get clean. The carpet looks brand new. 

You guys are the best! You made my old carpets look new again. Thank you so much.

Great service and professional. The men were very nice. I'm glad I called the Florida crew. They helped me through a tough situation with professionalism and compassion. Very much appreciated.

Guys did an amazing job with storm clean up. Cleaned floor better than most have been able to. Give them all a raise. Great service with great attitude. Would use again.

Awesome team. Great Job! These guys know what they are doing and they are so reliable and professional.

We are so thankful that these men were here to help us in our time of need. What a wonderful act of kindness and compassion to come here and help us clean up after the storm. They were awesome and we will tell everyone about the great experience that we had.

We can always count on SERVPRO of The Beaches to take care of our needs. They are very professional, always on time. We would recommend any hotel property to use this fine organization.

Jake did a great job on my carpets. They look brand new! Jake was very through and did a great job explaining the process to me. I would recommend SERVPRO of The Beaches to everyone for their cleaning needs.

Rob was so nice and professional. He explained what he was going to do and our carpets look brand new!

They have been very responsive and cooperated with each other and us. They did a very good job of cleaning and putting things back in order.

The team you sent out to our home did a great job. Everything was great!

SERVPRO was courteous, polite and helpful throughout the duration of the job, 10/10.

This team went over and beyond and our furniture looks great.

Hope I never have to experience this again, but if I do I would call SERVPRO back to handle it. Thank you for being a positive light to an unpleasant situation.

Rob worked very well with us. Very knowledgeable with his procedures and work ethic.

SERVPRO's on-site personnel were prompt, courteous and attentive to my concerns, 10/10.

Thank you Rodney and Jake. You guys always do a great job for us!

Thank you for a quick and fantastic job!

SERVPRO's office staff was courteous, polite and helpful throughout the duration of the job, 10/10.

The SERVPRO staff was courteous and very knowledgable

Donnie did a great job cleaning our carpets. He was very polite and on time.

Rodney was very sharp, professional and did a great job. Thanks SERVPRO!

I would recommend SERVPRO to my friends, family and colleagues, 10/10.

Crew did a great job cleaning our carpets.

Crew did a great job on my carpets. They look great!

Donnie and Jason were very professional. We will definitely be using SERVPRO again in the future.

Thank you to the entire team at SERVPRO of The Beaches/Ponte Vedra for the prompt assistance. They took care of the property with very little disruption to our guests. Thank you to Lauren for keeping in touch and the follow up.

This crew did a great job. We appreciate them being on time and did everything just as they said they would do.

2 years ago the Beaches/Ponte Vedra came out and took care of a water damage and since then we have had them come back and take care of our floor covering cleaning. They have always be on time, professional and polite. We are very satisfied with them and would encourage anyone to call on SERVPRO of The Beaches/Ponte Vedra for all of their cleaning and restoration needs.

We appreciate this team being on time and the friendly service that we received. They did a great job on our carpets.

I really enjoy and respect these very professional people who came and took care of our water damage. The staff at SERVPRO of The Beaches/Ponte Vedra are an example of what quality professionals should be like and I will only use them for my restoration and clean up needs.

Our dog had made a mess on the carpet and SERVPRO got rid of all the stains and smells. The carpet looks and smells great. Donnie and Rodney are a great team.

This team did a fabulous job on our carpets and we will use them again.

We have used SERVPRO of The Beaches/Ponte Vedra for several years and they have always been quick to response, professional and polite. We recommend SERVPRO of The Beaches/Ponte Vedra for all your cleaning and disaster clean up needs.

On behalf of the Re/Max team, thank you so much for your amazing support, generous donations, and participation in our Annual Realtor Island Party event. This event would not have been a success without the kind donations of prizes, effort and time.

Our dog made a mess of my carpet as she got older and sicker. SERVPRO of The Beaches/Ponte Vedra got rid of all the stains and the carpet looks great and smells great. They were professional and polite and I would recommend SERVPRO of The Beaches/Ponte Vedra to anyone that had any cleaning needs.

I am very pleased with the carpet cleaning done by your staff. I will definitely recommend you to my friends.

The team did a great job and we are very satisfied.

Thank you to the entire team at SERVPRO for the prompt assistance. Thank you to Lauren for keeping in touch and the follow up.

Mike did a great job. It explained everything to me so that I understood what to expect throughout the process and I had no surprises on the day the job was complete and the bill was presented to me. SERVPRO took care of everything to my total satisfaction.

SERVPRO of The Beaches/Ponte Vedra was courteous, professional and fast to respond. We were very satisfied with the emergency services performed by this team.

Nice job. This team went above and beyond.

The crew was very friendly, timely and professional.

SERVPRO has a great team they are all very professional, knowledge and professional. Would recommend this company to anyone.

Donald and Cedric did a great job. We loved how helpful they were.

Thank you for sending Donnie for the last 9 years of great quality and courteous service.

Thank you SERVPRO of The Beaches/Ponte Vedra for the great job you guys did. The quick response was awesome and we appreacite you being so very flexible and courteous to our staff and customer's needs.